London E8/N1 FREE next day delivery Monday – Saturday.
Maybe same day delivery for orders placed before 2pm if you are lucky, no promises.
Standard Delivery
FREE shipping for orders above £65, otherwise standard delivery fee is £8.95.
We dispatch parcels Mon-Fri with DHL/Packfleet/Parcelforce couriers. Orders placed until midnight will be dispatched next working day on next day service.
Click and Collect
Place your order online, then pop by to our store Strelitzia 515 Kingsland road E8 4AR during our opening hours to pick your bottles. We will contact you as soon as your order is ready. Monday-Friday 7.30am-6.30pm.
Return Policy
If you are unhappy with your order, you may cancel your order up to and including 14 calendar days of purchase. Return to the store are free of charge, all products must be unopened, intact and resalable condition.
If you wish to post your parcel back to us you can return your parcel using any postal service. Please note – you’ll need to cover the postage costs yourself. The parcel remains your responsibility until it arrives with us – remember to ask for proof of postage, so if your parcel goes missing in the mail, you’ll have proof you’ve sent it.
Returns can be sent to the following address:
Strelitzia
515 Kingsland Road
E8 4AR
Faulty Products
For faulty products please contact us immediately and if possible send images of the damage and proof of purchase. Returns for fault or damage are only accepted within the first 14 days of purchase.
If you believe the wine is faulty or corked, we will replace the faulty bottle(s) or refund with the cost of shipping, once the wine is assessed as faulty.